The Resolution Strategies and Leadership's Role in Managing Organizational Conflict
DOI:
https://doi.org/10.70059/z3403c25Keywords:
Conflict management, resolution strategies, leadership, cooperation, accommodation, organizational harmonyAbstract
Conflict management is essential for creating harmony and productivity within organizations. The study analyses the conflict resolution strategies and the role of leadership in managing conflicts in Core Gateway College, Inc. A structured questionnaire was distributed to 19 leaders to collect data on the effectiveness of various strategies, including avoidance, accommodation, competition, cooperation, and compromise, as well as the impact of leaders' experience, competence, and active participation. Results show that cooperation and accommodation are the most preferred strategies, which promote trust and collaboration. Leadership attributes, such as experience and proactive participation, also have a significant influence on conflict resolution. Such findings underscore the need for tailored approaches to conflict resolution and leadership involvement in fostering a healthy work environment.
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